Hi, (their first name) this is (your name) with Higdon Insurance Agencies here in (Marshall / Madison County).
Option 1: When was the last time you compared your Auto insurance rates?
- ok, great I would like to get some information and have one of our agents work up a rate comparsion for you and see if we can't save you some money. Are you still at (address)?
Option 2: When was the last time you had an insurance review performed?
- ok, great I would like to get some information and have one of our agents review your coverages and see if there is any gaps in your coverage. Are you still at (address)?
If they confirm address, move on to asking questions below.
If they object, see sample objections at the bottom of page.
Option 1: When was the last time you compared your Auto insurance rates?
- ok, great I would like to get some information and have one of our agents work up a rate comparsion for you and see if we can't save you some money. Are you still at (address)?
Option 2: When was the last time you had an insurance review performed?
- ok, great I would like to get some information and have one of our agents review your coverages and see if there is any gaps in your coverage. Are you still at (address)?
If they confirm address, move on to asking questions below.
If they object, see sample objections at the bottom of page.
Objection: "No Thank You" "I'm not interested", "I'm Fine"
Reply: We here at Higdon Agencies are confident that if given the opportunity today to review your policy we can save you hundreds of dollars and make sure you are properly protected
Reply: I understand, but I wouldn't be calling if I wasn't confident that we could save you money AND provide you a better level of service. We wouldnt' expect you to switch unless there were great savings anyways.
Reply: We here at Higdon Agencies are confident that if given the opportunity today to review your policy we can save you hundreds of dollars and make sure you are properly protected
Reply: I understand, but I wouldn't be calling if I wasn't confident that we could save you money AND provide you a better level of service. We wouldnt' expect you to switch unless there were great savings anyways.
Objection: " I just renewed" "I don't renew until.." "I'll call you back"
Reply: I can't blame you. I probably wouldn't want to switch either if it took a lot of time, but if I'm confident that in just a few minutes I can get the needed info to see if you can save you some money.
Reply: This will be real quick then, Let's run a quick quote and we can see how much money that we'll be able to save you. Then if you want to wait until the next renewal you can.
Reply: I understand. I will respect your time and I am confident that a few minutes on the phone with me will be well worth it when we see how much we can save you.
Reply: I can't blame you. I probably wouldn't want to switch either if it took a lot of time, but if I'm confident that in just a few minutes I can get the needed info to see if you can save you some money.
Reply: This will be real quick then, Let's run a quick quote and we can see how much money that we'll be able to save you. Then if you want to wait until the next renewal you can.
Reply: I understand. I will respect your time and I am confident that a few minutes on the phone with me will be well worth it when we see how much we can save you.
Objection: "I love my agent" "i've been with my company for XX years" " My friend/relative is my agent"
Reply: oh, you must know your agent real well and I guess yall talk at every renewal and go over your price changes. Well, at least that's what we do, invite you in every year for an annual protection and discount review. When is the last time yall reviewed your policies?
Reply: i understand, switching your insurance can be a big decision and we would love to help you with that. In fact our average client is saving between 3 and 4 hundred dollars a year. It will only take a few minutes and I'm confident you will be pleased with the outcome.
Reply: I completely agree with you, I wouldn't switch my insurance either if it was the same price, but if I could save you hundreds of dollars every year and increase your coverage you would have to consider it right?
Reply: I understand, well it sounds like you've suffered long enough. Hahaha just kidding they are actually a very good company, however their rates are just usually higher than ours. I just need to get some information and then will will see how much we can save you.
Reply: oh, you must know your agent real well and I guess yall talk at every renewal and go over your price changes. Well, at least that's what we do, invite you in every year for an annual protection and discount review. When is the last time yall reviewed your policies?
Reply: i understand, switching your insurance can be a big decision and we would love to help you with that. In fact our average client is saving between 3 and 4 hundred dollars a year. It will only take a few minutes and I'm confident you will be pleased with the outcome.
Reply: I completely agree with you, I wouldn't switch my insurance either if it was the same price, but if I could save you hundreds of dollars every year and increase your coverage you would have to consider it right?
Reply: I understand, well it sounds like you've suffered long enough. Hahaha just kidding they are actually a very good company, however their rates are just usually higher than ours. I just need to get some information and then will will see how much we can save you.